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Visiting the Concert


Our answers to your questions. So that on the day of the concert, all you can think about is the music.

Before the Concert

How do I get to the Rudolfinum?

Near the building, there are public transport stops Staroměstská: metro line A; tram No. 2, 17, 18, night tram No. 93 and bus lines 194 and 207. Those who want to enjoy the view of the Rudolfinum across the Vltava river can arrive at the Malostranská stop. It is a comfortable 10-minute walk across the Mánes Bridge to Rudolfinum. The Malostranská stop can be reached by metro line A, bus 194 or trams 2, 12, 15, 18, 20, 22, 23 and night tram 97.

Where can I park my car?

Cars can park in the underground garage on Jana Palacha Square. You can also use the purple zones around the building for parking. Detailed information can be found on the Transport and Accessibility page.

When does the building and halls open?

When we organise concerts in the Dvořák and Suk Halls, we usually open the Rudolfinum 1 hour before the start of the concert. If the pre-concert talk of the Czech Philharmonic subscription concerts is held, then 1.5 hours before the concert. Concert halls are open for visitors 30 minutes before the concert starts.

How far in advance should I arrive?

If you are not planning to sit in Cafe Rudolfinum before the concert, it is ideal to arrive 30 minutes in advance. You will have enough time to put your things in the cloakroom, find your place in the hall and take a peek at the programme.

If you arrive early, you won't be bored. Before the concert you can visit Jiří Bělohlávek's Listening Lounge and browse the Rudolfinum Shop. Before the concerts of the A, B and C subscription series, there are also pre-concert talks, where a music publicist, often together with guests from among the performers, will introduce you to the programme of the upcoming concert.

What should I do if I'm late?

Do not enter the hall alone, please contact the event staff. If the first part of the concert contains different songs, you may be let into the hall during the audience applause. Otherwise, you will have to listen from the foyer or standing areas and wait for the intermission.

Where can I find wheelchair accessible entrances?

The barrier-free entrance (elevator) to Dvořák Hall can be found behind the box offices, which are accessible from 17 listopadu Street. For wheelchair access to the Suk Hall and the Rudolfinum Gallery you can use the elevator next to the entrance to the gallery. Detailed information about accessibility can be found on the Rudolfinum without barriers page.

Can assistance dogs enter the Rudolfinum?

Yes. Blind, partially sighted and otherwise physically or medically handicapped people can enter the hall with their assistance dogs. If you have difficulty climbing the stairs to the balcony, please ask staff for assistance.

How do I find out where I'm going to sit?
Where can I buy the program and how much does it cost?

You can buy the programme at the stands in the foyer. The programme for symphonic concerts costs 50 CZK, for chamber concerts 30 CZK.

Do you organize any introductions to the programme before the concert?

Before the concerts of the A, B and C subscription series, pre-concert talks are held, where the moderator and guests will introduce you to the programme of the upcoming concert. Conductors, soloists and musicians of the Czech Philharmonic, as well as musicologists and music journalists talk about composers and compositions, context and interesting facts. Pre-concert talks take place from 6.30 pm (2 pm on Saturdays) in Suk Hall, unless otherwise stated. Admission is free for valid ticket holders.

Cloakrooms

Where can I find the cloakrooms and how much do they cost?

If you go to a concert in Dvořák Hall, you will find cloakrooms not only on the ground floor opposite the main entrance, but also on the first floor by the balconies. Visitors to concerts in the Suk Hall can use the cloakroom in the Great hall of the building. Take a look at the building plan and the location of the cloakrooms. The cloakrooms are free of charge.

Can I leave my stroller in the cloakroom?

Yes, you can.

Can I leave my suitcase in the cloakroom?

Larger luggage will be stored in the cloakroom if necessary.

Refreshments

Where are the refreshment bars located?

The Cafe Rudolfinum is located in the hall and in the foyer around Dvořák Hall you will find 4 bars where you can refresh yourself.

Which drinks and snacks do you offer?

The menu includes soft drinks, fine wines, homemade cocktail sandwiches or tasty mini desserts.

Can I order refreshments in advance?

Yes. You can place an order at any of the bars before the concert. The staff will have everything ready in time for you to pick up your order during the break.

Is it open after the concert?

The bars in the foyer close after the concert. Cafe Rudolfinum is open according to its opening hours. There are a number of restaurants, bars and cafés in the area around the Rudolfinum where you can let your experience sink in over a glass of something delicious.

Duration of the Concert and Intermission

How long does the concert last?

It varies. Most concerts last about 90 minutes to 2 hours with an intermission in the middle. We list the length of the concert in the program here on the website in the details of each event.

How long is the intermission?

If the concert has an intermission, it usually lasts 20 minutes.

Etiquette

What to wear to a concert?

Add to the festive atmosphere of the event by wearing tasteful evening wear. But you don't have to go overboard with the formality of your attire these days. Get inspired by our fashion tips.

Can I take photos or videos in the Rudolfinum?

Photography or video recording is not allowed during the concert. However, you can of course take a photo with your friends during the intermission.

When is the correct time to clap?

Evergreen between questions. If a work of several movements is on the programme, applause is only given at the end of the whole piece. If the concert portion is composed of different pieces, clapping is done in between. But here again, the exception proves the rule. If a soloist or the whole orchestra gives an extraordinary performance, the audience sometimes spontaneously applauds or even shouts "Bravo!" and "Well done!" Musicians love an audience that actually listens and enjoys the music. Enthusiastic and sincere applause is the greatest reward for them, and they are always happy to forgive when enthusiasm erupts at the wrong time.

Do you have any recommendations on what is and is not appropriate?

Our general recommendation is: be thoughtful. If you have a cough or cold, consider attending the concert. Or at least remember to take a cough medicine. Also beware of excessive amounts of strong perfume. It can affect other listeners and musicians. And please remember to turn off your phone. It's best to turn it off completely. Silent mode or airplane mode can be tricky. You don't want the vibration of your cell phone to echo into the silence of the hall.

Is smoking allowed in the Rudolfinum?

If you find yourself craving a cigarette, cigar or some vaping alternative, join other nicotine enthusiasts on the steps in front of Rudolfinum. Here you can smoke surrounded by a view of the Faculty of Arts, the Academy of Arts, Architecture, and Design and Prague Castle. Please dispose of your cigarette butts in the nearby trash cans. 

Smoking is not allowed inside the Rudolfinum.

Children at the Concert

Can I bring my children to the concert?

Sure. We love it when families enjoy music together. However, please consider the appropriateness of the concert to the age of the child. Classical symphony concerts can be over 2 hours long and children can become bored early on. You can also choose a concert from the range of educational programmes for children with their parents.

Does the child have to have a ticket?

Children under 3 years old are free and do not need a ticket. From 3 to 30 years of age we offer a discount of 30 %.

Can the child sit on my lap?

You can have a child up to 3 years old on your lap as long as you do not obstruct the view of the audience behind you.

Lost and Found

I lost my ticket, what should I do?

Contact the Czech Philharmonic customer service as soon as possible. If you are already at the concert, please contact anyone from the event stuff.

I think I lost my wallet/mobile/earring during the concert, who can I contact?

Other

Is it possible to see the Rudolfinum other than during the concert?

Yes, you have several options. You can visit the Great Hall, the Galerie Rudolfinum and the Column Hall, where the Cafe Rudolfinum is located, during the opening hours of the Gallery and the Cafe. Admission to the exhibitions of the Galerie Rudolfinum is usually free. You can visit the part of the building belonging to the Czech Philharmonic, the concert halls and the roof during a guided tour. You can also visit the Rudolfinum online via virtual tours.